IPTVMAX 
Common causes
- More devices streaming at the same time than your plan includes
- An app left running in the background
Work through these in order
- Stop playback on a device that is not being watched.
- Fully close the player on phones; some keep the stream open in the background.
- Wait two minutes for the server to release the connection.
- If the household needs more screens, the plan can be raised any time.
Still not right?
Plans go from one to four screens; installing on more devices is fine, only simultaneous streams count.
Related fixes
About this fix
Why does this happen?
Usually one of these: more devices streaming at the same time than your plan includes; an app left running in the background.
What if the steps do not help?
Plans go from one to four screens; installing on more devices is fine, only simultaneous streams count. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.
Is the free trial affected?
No. Everything on this page applies to trial logins as well as paid plans.