1. Who we are
IPTV USA MAX (“we”). Legal name, address and company number: not yet filed; they will be added here when available. Contact: [email protected].
2. The service
A plan gives access to live channels, an on-demand library and a program guide for the period paid, on the number of simultaneous screens chosen. Channel availability can change when sources change; we tell you about lasting changes to major channels.
3. Your account
Keep your login private. Sharing it outside your household, reselling it or running more streams than your plan allows can lead to suspension.
4. Paying
Prices are in US dollars; sales tax is added in states that require it. Payments go through third-party processors; we never store full card numbers.
5. Length and renewal
Plans last one, three, six or twelve months from activation and end automatically. We send a reminder before the end.
6. Refunds
The refund policy covers it: two weeks to change your mind, full amount back.
7. Responsibility
We aim for steady service but cannot guarantee that every channel works at every moment, especially when a source fails. Our liability is limited to the amount you paid for the current plan, except where the law of your state says otherwise.
8. Complaints
Write to [email protected]. We answer in full within two working days. Your state’s consumer protection office and small-claims court remain available.
