IPTVMAX 
Common causes
- Local stations sit in a group by market, not by network
- Your market’s network is on a subchannel (for example 13.2) of another station
- The playlist on the device has not refreshed
Work through these in order
- Open the group named after your TV market (the list on our local channels pages matches those names).
- Look up your market on IPTVMAX: the station call sign and channel number tell you exactly what to search for.
- Refresh the playlist in the player (in TiviMate: Settings › Playlists › Update).
- Search by the call sign, such as KDFW or WCVB, rather than by the network name.
Still not right?
Still not there? Send us your market and the network and we add or fix the entry.
Related fixes
About this fix
Why does this happen?
Usually one of these: local stations sit in a group by market, not by network; your market’s network is on a subchannel (for example 13.2) of another station; the playlist on the device has not refreshed.
What if the steps do not help?
Still not there? Send us your market and the network and we add or fix the entry. Then message the desk on WhatsApp or by text; most messages get a reply within 30 minutes during desk hours.
Is the free trial affected?
No. Everything on this page applies to trial logins as well as paid plans.